Strict terms and conditions apply to our providing private medical services. These need to be accepted, by signing the registration form, before you book in.
Quotes for all operations are provided which give a written title/description of the procedure, and our fees. The fee covers all administration and visits during that admission. It does not include any follow-up consultation unless specifically stated by us before hand. Insurers have a system of codes (CCSD) for procedures with which they determine how much they will contribute to your fee.
If requested we will suggest the code, or codes, that are in our view relevant though coding is their domain and does not influence the fee we charge. If you have asked for us to deal directly with them check if you have a shortfall and lodge this with us before admission.
We have links with BUPA, AXAPPP, the sports and professional schemes such as the English Institute of Sport, Rugbycare, the Premiere League Football scheme and that operated by The Royal Ballet. Likewise, Medisure, WPA, Cigna, Groupama, PruHealth, Standard Life and Norwich Union/AVIVA, Permanent Healthcare. The vast majority cover consultation, diagnostic and many operation/procedure fees in full. All pay the hospital’s bills in full (unless you have a specific shortfall). AXAPPP and BUPA have reduced the cover they offer and patients with this insurance may experience shortfalls in both outpatient and operation fees in addition to restrictions on the physiotherapists they can see. They should inform you of any excesses on your policy and the shortfalls. Obviously the type of insurance you have does not alter the fees charged. Most of these shortfalls constitute only a small percentage of our overall fees though substantial shortfalls in operation fees may occur. Even BUPA and AXAPPP pay the hospital’s bills in full.
ENSURE YOU UNDERSTAND THE FEES AND HAVE A PAYMENT ARRANGEMENT READY BEFORE YOUR FIRST APPOINTMENT